Fastest Way to Ruin a Day:

1. Call your medical insurance company with a simple request
2. Get transferred to a "pre-auth department"
3. Debate the term "medically necessary" with grouchy employee
4. Get transferred to a supervisor
5. Repeat debate on the term "medically necessary" with grouchy supervisor
6. Determine verbal debate is all for naught and ask for a fax number to submit appeal
7. Get the fax number for the "appeals department supervisor"
8. Draft appeal letter and fax
9. Realize you have no phone number to confirm arrival of the fax to the appeals department since no one will reveal their direct line to you
10. Rant to your husband about the unfairness of it all
11. Start the process all over again tomorrow

ARGH!